Disclaimer Policy

Last Updated: July 2026

Welcome to Patio Elegance (www.patioelegance.com). The information provided on this website is for general informational and shopping purposes only. By accessing or purchasing from our storefront, you acknowledge and agree to the limitations of liability, terms, and guidelines outlined in this Disclaimer Policy.

1. Authorized Dealer Status & Product Information

Patio Elegance operates strictly as an independent, authorized online retail dealer for top-tier third-party manufacturing brands.

• Content Accuracy: While we make every effort to display accurate product descriptions, dimensions, technical specifications, and imagery provided by our suppliers, we cannot guarantee that all site content is entirely error-free, complete, or current.

• Right to Correct Errors: In the event that a product is mistakenly listed with an incorrect price, weight, or technical specification, Patio Elegance reserves the right to refuse, amend, or cancel any orders placed for that item, regardless of whether the transaction has been charged to your payment method.

2. Professional Installation & Safety Disclaimer

Many of our high-ticket items—including traditional outdoor saunas, steam showers, and luxury hot tubs—require specialized setup, dedicated electrical wiring (such as 220V–240V lines), or specific foundation support.

• No Technical Liability: Patio Elegance does not provide assembly, electrical wiring, carpentry, or plumbing services. Any technical data, dimensional blueprints, or user manuals provided on our site are for reference only.

• Third-Party Contractors: We strongly recommend hiring a licensed, insured electrician and contractor to evaluate your site and perform the installation. Patio Elegance holds zero liability for any property damage, personal injury, structural failures, or voided manufacturer warranties resulting from improper self-assembly or unlicensed installation.

3. Local Regulations, Permits, & HOAs

Outdoor structures, large water features, and high-voltage appliances are often subject to strict regional building codes, utility permissions, or Homeowners Association (HOA) regulations.

• Customer Responsibility: It is the sole responsibility of the customer to verify local zoning laws, setback requirements, structural deck load capacities, and HOA rules prior to finalizing a purchase. Patio Elegance will not issue refunds, accept fee-free late cancellations, or waive restocking fees if a product cannot be installed due to local legal restrictions or permit denials.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Patio Elegance, its owners, and its affiliates shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, transit delays caused by third-party freight carriers, or the long-term performance of the products purchased. All product liabilities, performance defects, and safety claims reside solely with the respective product manufacturer under their active warranty guidelines.

Questions Regarding Our Guidelines?

If you require specific technical specs, engineering drawings, or clarification on our dealer policies before placing an order, please contact our support team:

• Email: support@patioelegance.com

• Phone: (601) 589-0094

• Hours: Monday–Friday, 9:00 AM – 5:00 PM EST